For issues related to the product and content, or to search for any feature in the user panel (user section), you can visit the support chat or the FAQ page. Also, write us your comments, ideas or complaints in the comment section.
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Ways of communication
Normally, the platform smells like most of the usual ways of communication, including:
1- Send a comment under the product page or other pages (response time between 1 and 2 days)
2- Support ticket through Boy platform user panel (response time between 3 and 5 hours)
3- Phone calls with the listed numbers (answering on non-holiday days between 11:00 a.m. and 2:00 p.m.)
4-SMS to the listed numbers (in special cases, it will be answered between 1 and 2 hours)
5- WhatsApp communication with the listed numbers (response time between 1 and 20 minutes)
6-Chat support (We respond every day of the week between 5 minutes and 20 minutes)
7- Support email (response time between 2 and 3 days)
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